Privacy policy

SaveFace™ values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us in any way. By using our website, you agree to the practices described herein.

1. Information We Collect

Personal Information: When you make a purchase or contact us, we may collect your name, email address, phone number, shipping address, billing address, and payment information.

Order Information: We collect details about the products you purchase, order history, and transaction data.

Automatically Collected Information: When you visit our website, we may automatically collect your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information We use the information we collect to:

  • Process and fulfil your orders, including shipping and payment processing
  • Communicate with you about your orders and provide customer support
  • Send promotional emails and marketing communications (you can opt out at any time)
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorised activity
  • Comply with legal obligations

3. How We Share Your Information We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping carriers, email marketing platforms, and analytics providers.

Legal Requirements: If required by law, regulation, or governmental request, we may disclose your information.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

5. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party website you visit.

6. Your Rights Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise any of these rights, please contact us at help@savefacepillowcase.com.

7. Children's Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

8. Data Retention We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us 📧 help@savefacepillowcase.com